Refund Policy

30-Day Money-Back Guarantee

LitiCare, LLC (the operator of CaseFlow) offers a 30-day money-back guarantee on all paid CaseFlow subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of your initial order date or renewal charge.

How to Request a Refund

Payments for CaseFlow are processed by our merchant of record, Paddle. To request a refund:

• Visit paddle.net and locate your order using the email address you used at checkout, or
• Email us at admin@myliticare.com with your order number and we will help facilitate the refund through Paddle.

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer.

Subscription Cancellations

You may cancel your subscription at any time from your account settings or through the Paddle customer portal. Cancelling stops future renewals; access to paid features continues through the end of the current billing period.

Contact

Questions about this Refund Policy can be sent to admin@myliticare.com.